> For the complete documentation index, see [llms.txt](https://docs.whitebridge.network/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.whitebridge.network/troubleshooting.md).

# Troubleshooting

## Issues logging in to WhiteBridge Network

🔴 **Problem:** My wallet isn’t automatically connecting

✅ **Solution 1:** Try disabling your other wallet plugins. Sometimes wallets do not work when multiple wallet plugins are enabled simultaneously.

✅ **Solution 2:** The popup failed to open automatically. Try clicking on the wallet icon to manually open the plugin popup. In rare cases, the wallet plugin popup does not open automatically.

![](https://whitepaper.mars4.me/~gitbook/image?url=https%3A%2F%2F2122836684-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252FuaxvgXYKeXjXfZX5l3YO%252Fuploads%252FMEOpqglI0LWDUFDQt9fq%252FScreenshot%25202023-08-08%2520at%252011.26.28.png%3Falt%3Dmedia%26token%3Db81f99d3-bce7-4ea3-9d83-05ff3f705f25\&width=768\&dpr=4\&quality=100\&sign=d3c52898\&sv=2)

✅ **Solution 3:** Try logging in with your mobile by scanning the QR code with your phone.

If this did not help: please contact us at <ai@whitebridge.network>